Privacy Policy

Privacy Policy

Effective Date: 02//1/2026

Business TMP-SERVICES.COM 

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, schedule services, communicate with us, or make payments.

By using our website or services, you agree to the practices described in this Privacy Policy.

1) Information We Collect

We may collect the following types of information:

A. Personal & Contact Information

• Name
• Phone number
• Email address
• Address (home, workplace, or service location)

B. Appointment & Service Information

• Scheduling details (requested date/time, service type)
• Basic information needed to coordinate your service

C. Patient Information (When Applicable)

If you are requesting a healthcare-related service, we may collect information that may be considered protected health information (PHI), such as:

• Date of birth
• Insurance information (if applicable)
• Provider/ordering physician information
• Test order details and related documentation

Information you choose to share with us for your service

D. Payment Information

When you pay online or by invoice, payment information is handled through secure payment processors. We may collect limited payment-related details such as:

• Billing name and billing address
• Payment status, transaction date, and amount

Important: We do not store full credit/debit card numbers. Payment information is encrypted and processed by trusted third-party payment providers.

E. Website & Device Data

If you visit our website, we may collect:

IP address

Browser type

Device type

Pages viewed and time spent This helps us improve website performance and user experience.

2) How We Use Your Information

We use your information to:

• Schedule and provide mobile services
• Confirm appointments and send reminders
• Communicate with you by phone, email, or text
• Collect payments and provide receipts
• Respond to questions and customer support requests
• Improve our website, services, and operations
• Meet legal, regulatory, and documentation requirements

3) How We Protect Your Information

We take security seriously and use reasonable administrative, technical, and physical safeguards designed to protect your information, including:

• Secure payment processing through encrypted platforms
• Limited access to sensitive information (only authorized personnel)
• Secure storage practices and confidentiality standards
• HIPAA-aware handling of patient-related information when applicable
• Monitoring for unauthorized access where reasonable

No online system can be 100% secure, but we work hard to protect your information and reduce risk.

4) HIPAA and Patient Privacy

If we collect or handle health-related information, we follow privacy practices consistent with HIPAA standards when applicable. We use patient information only for legitimate business and healthcare service purposes, such as scheduling, service delivery, documentation, and billing.

If you would like additional details about HIPAA-related privacy practices, you may request them by contacting us using the information at the bottom of this page.

5) When We Share Information

We do not sell your personal information.

We may share information only when necessary, including:

With payment processors to complete transactions securely

With healthcare providers/labs as needed for service coordination or processing

With service providers who help operate our business (only as needed and under confidentiality expectations)

For legal reasons if required by law, subpoena, court order, or regulatory request

To protect rights and safety of our patients, staff, and business

6) Text Messages, Calls, and Email Communications

If you provide your phone number or email, you may receive communications such as:

• Appointment confirmations and reminders
• Service updates (arrival times, scheduling issues)
• Payment confirmations and receipts

Standard message and data rates may apply depending on your carrier. You can request to opt out of non-essential messages by contacting us.

7) Cookies and Tracking

Our website may use cookies or similar technologies to:

• Improve website performance
• Understand site usage trends
• Help pages load correctly

You can adjust your browser settings to refuse cookies. Some features may not work properly if cookies are disabled.

8) Data Retention

We keep your information only as long as needed to:

Provide services

Maintain business and clinical documentation

Comply with legal and regulatory obligations

Resolve disputes and enforce agreements

When information is no longer needed, we take reasonable steps to securely delete or dispose of it.

9) Your Choices and Rights

You may request to:

Review or update your contact information

Correct inaccurate information

Ask questions about how your information is used

Request deletion of certain information (when legally permitted)

To make a request, contact us using the information below.

10) Children’s Privacy

Our services and website are not directed to children under 13. We do not knowingly collect personal information from children under 13 without appropriate consent.

11) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12) Contact Us

If you have any questions about this Privacy Policy or how we protect your information, contact:

Tmp-Services

Phone: 972-204-5857

Email: info@tmp-services.com